Glamorgan Telecom

DWF LLP

Glamorgan Telecom has a good understanding of the legal sector and guided us through the entire process from design, installation, training and now ongoing support.

By networking our five sites, DWF now have a single point of administration simplifying the previously complicated network administration. Communication has been dramatically improved between the regional offices and internal calls are now toll free. The improved level of service, resilient network and new flexibility of working is a testament to Glamorgan Telecom and indicative of the commitment and investment DWF continue to show towards exceptional client service.

Island Steel (UK) Ltd

Island Steel is been pleased to use Glamorgan Telecom as our provider and have been for many years.

Our experience of the service has been exceptional, ranging from regular customer service visits, information on technology updates and importantly a very quick response from the engineering / maintenance team should any issues arise.

Island Steel has recently upgraded our systems with Glamorgan Telecom which yet again delivered on the promise of improvements through well positioned technology.

King David Tyres

We became involved with Glamorgan Telecom a few years back on the promise of improved services, better technology and a customer focused team to support us.

As a growing Welsh company, the offer sounded interesting so we decided to put these promises to the test. Our telephone installation has subsequently changed the way in which we communicate. Our business is spread throughout 9 branches from Cornwall to Carmarthen and Glamorgan Telecom has linked them all together. Our business is entirely customer focused and the installation from Glamorgan Telecom has allowed us to further improve this service. Our decision to place the order with Glamorgan Telecom has turned out to be a good one and we now work closely together as our business continues to grow.

Biocatalysts

When we were considering purchasing our new telephone system, we considered the following items essential. I am pleased to reiterate that Glamorgan Telecom met or exceeded our expectations in each one of these.

• Value for money
• Reputable brand name equipment
• Future Proof
• Expandable
• Easy to use

Once made, the decision to purchase from Glamorgan Telecom has proven to be the right one, as your company has added its own layer of excellence to the installation process. This included:-

• Understanding our requirements precisely
• Recommending the detailed solution to meet our needs
• Excellent collaboration with service provider
• Installing exactly when you said you would
• Providing excellent training to our staff
• Assisting us with post-installation requirements
• Being on hand whenever we've needed you

The tie-in with Circle IT, your partner company, has worked very well, with issues being resolved very quickly.

I'll take this opportunity to thank everyone again at Glamorgan Telecom and Circle IT for assisting us in making our recent relocation to brand new premises a resounding success.

Richard H Powell

Richard H Powell and Partners are state of the art suppiers and installers of high end office furniture under the name of RHP Office Furniture, exclusive distributor of Hänel automated storage systems across the UK and Ireland under the name of ISA Indastore Ltd and supplier of racking and shelving systems to offices and
warehouses across Cardiff and South Wales as RHP Racking.

They are supplier of office furniture solutions to the National Assembly for Wales.

It was of the utmost importance when it came to replacing their old Avaya Index telephone system that the system they bought was at the forefront of technology and that the handsets mirrored the quality and advanced technology they were offering in the furniture they were supplying.

It was for this reason they decided to go with Glamorgan Telecom Limited and the Mitel 3300 Communications Platform.

Gwent Magistrates Court Committee

Glamorgan Telecom has been the preferred supplier of our telephone network requirements since 1997.

We find them to be competitive, professional and extremely proficient in all aspects of communications technology, especially their engineering team which is always prompt, courteous and very knowledgeable.

Communication is a critical element to the overall performance of the Gwent Magistrates operation.

Glamorgan Telecom are consequently an invaluable resource and a very responsible and attentive 'business partner'. They ensure we are always operating at the leading edge of voice technology.