Current Response Time

for non-urgent maintenance calls

2.81 hrs


OUR TECHNOLOGY PARTNERS

MitelSamsungLG electronicsAvayaOak

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Customer Support

Any system, no matter how effective, is only as good as the staff using it. That is why Glamorgan Telecom provides unrivalled access to training and technical support to help you get the most out of your system and your staff using it.

While the systems we recommend are 'future proof', the time will come when you will want to expand or upgrade your system or capacity. We will work with you to identify the best way to do this and to support you during the upgrade. Equally, if a fault occurs or a component fails, our technical response team can offer down the line support almost immediately and our 'less than three hour' response time will help keep your business running smoothly.

We have a highly regarded trained team of expert staff who will provide assistance if and when required.