Avaya is a world leader in the design, development, management and manufacture of communications systems, telephony, networks as well as a wide range of voice and data products.
Avaya call centre solutions are the most widely utilised in Europe, with more 'Agent seats' than any other manufacturer. Formerly Lucent Technologies, Avaya products are packed with features which are easy to use, reliable and at the forefront of communications technology.
Avaya's IP Office is an all-in-one solution specially designed to meet the communication challenges facing the home office, small office and medium enterprises with two to 180 extensions.
With Avaya IP Office, you can choose the solution that is right for your business. Use it as a voice solution, either by employing IP technology, more traditional telephony or a combination of both. You can benefit from a comprehensive set of telephony features or use it as a data solution to deliver both local area and wide area networking capability. IP Office provides networking capability so you can deploy the solution that's right for your business across a number of locations with one central management post.
Avaya IP Office is also an applications platform delivering the tools that could help you improve customer service and satisfaction, increase productivity, and boost your bottom line. Its sophisticated applications such as integrated messaging, voice mail and auto attendant can help your staff manage calls more efficiently. The full Avaya IP Office solution is easily managed through IP Office Manager, a Microsoft® Windows®-based PC software application.
Avaya
http://www.avaya.com