07/01/2019

What is hot desking?

In a hot desking environment, areas of the office aren’t limited to a department or team and employees no longer have their own assigned desk. This allows everyone to integrate by meeting and interacting with people they wouldn’t otherwise. Often, there are more people than desks which means that employees will be required to work remotely at some point during the week.

In this blog post we’ll explore whether hot desking creates a more collaborative working culture and how it can be used to strengthen internal communications.

Why is hot desking on the rise?

The pressure to offer a better work-life balance for employees, coupled with the rise of digital transformation and advancements in technology means flexible working practices are becoming increasingly prevalent in the workplace. Organisations, especially those with field-based employees, are also feeling the pressure to reduce overheads. If the office is rarely full the heating, cleaning and maintenance of supplies becomes both expensive and unnecessary. A hot desking environment not only enables the business to manage office space more efficiently but helps them save money in the process.

What are the challenges?

If not implemented and handled correctly, the lack of a personal work space can leave staff feeling lost, demotivated and nervous, which can result in a lack of morale and a drop in overall productivity.

It’s important to consider whether your businesses current IT and communications infrastructure is compatible with the demands of a hot desking culture. Remote desktops and cloud-based business services are a must to give your team the ability to work and collaborate effectively, this includes everything from telephony to team meeting functions and communication with colleagues. It’s also important that mobile devices and laptops are distributed, as well as having the resources to manage where your team are working from.

How do you implement hot desking?

If you’re thinking about implementing a flexible working practice like hot desking in your organisation, then migrating your communications to the cloud is a great place to start. At Glamorgan Telecom, our hosted telephony solution comes complete with an extensive range of advanced call handling and management features that allows you to keep on track of your team, regardless of their locations. This includes:

  • Mobile application allowing users to access the platform remotely, enhancing mobility and ensuring staff can carry on making and taking calls.
  • Presence module displaying whether your team are available, on the phone or in a meeting.
  • Free internal calls and IM software enabling employees to remain in close contact throughout the day, without draining resources.
  • Unlimited conference calling allowing users to set up a virtual meeting with external dial ins.

What are the benefits?

  • Social fluidity; as employees move around the building, they can meet new people and collaborate with different teams on a variety of projects.
  • Productivity; allowing employees to explore how and where they work, be it in a collaborative environment or individually and without distraction, will help them discover what works best for them to maximise both comfort and productivity.
  • Autonomy; with employees no longer tethered to the desk, they can choose what their day-to-day working environment looks like. This affords much more balance in both work and home life.
  • Decluttering desks; without an assigned desk, employees become more ordered. Although this means they can’t add their personal touch, the result is a much cleaner and more organised workplace.

If you’d like to find out more about how our cloud-based communication solutions can help your business embrace flexible working, get in touch today.