06/02/2019

With the digital era upon us and technology evolving faster than ever, it’s vital for modern businesses to begin implementing a digital transformation strategy. At Glamorgan Telecom, we make it our priority to stay up to date with the UK’s rapidly expanding digital infrastructure, enabling us to offer the latest communication solutions that help our customers prepare for the changes ahead.

Although change may seem daunting, the adoption of new technology, especially when it comes to your communications, can transform the way your business operates. This includes everything from enhancing employee productivity to improving customer relations, ensuring your organisation continues to stand out amongst competitors.

Hosted Telephony

At Glamorgan Telecom, we’ve developed a bespoke hosted telephony solution that promises to take your business communications to the next level. The service is 100% hosted, which mean users simply need an IP handset and a secure internet connection, which we can also supply, to get started.

The system comes complete with a wide range of advanced call function capabilities, including everything from CRM integration to auto attendant and click to dial, whilst its flexibility means it can be adapted as your business requirements evolve. Plus, with real-time collaboration software, including video and audio conferencing and instant messaging, it enables your teams to keep on track of projects, regardless of whether they’re based in the office or working remotely.

Mobility

Our hosted solution has been developed to enhance your businesses mobility. The mobile application gives your employees the flexibility to work from anywhere, across devices, ensuring they never miss business calls or messages when they’re away from the office. Not only is this important in terms of internal communications, but it also enhances customer care, ensuring you’re always available when they need to get hold of you.

Consolidating Communications

At Glamorgan Telecom we can help to consolidate your business communication costs whilst helping you to embrace digital transformation. We work closely with you to understand your organisational requirements and ensure we create a solution that best meets them. We can supply, install and maintain your hosted system, as well as providing competitive line rental and call packages and bespoke business mobile solutions to complement your communications set up.

If you’d like to find out more about hosted communications and what it can do for your business, get in touch with one of our experts today.