Our Team
At Glamorgan Telecom, we pride ourselves on the skills, experience and knowledge within our close-knit team. From Project Management and Sales Support to Accounts, Marketing and Business Development, we work collaboratively to deliver bespoke solutions, quality installations and first class customer service on every level. Below you'll see a small selection of our team, click on their picture's to find out more.
Kelly joined Glamorgan Telecom when she was just 17, and soon became heavily involved with our growth and development plans. Since her appointment as MD in 2003, Kelly has made it her priority to continue to expand the business and ensure its continued success.
Kelly loves to support the local community, and wherever possible she gets the company involved, whether netball, cricket, rugby or golf, Kelly is a keen grass roots sport supporter. She ran the Cardiff Half Marathon for Hire a Hero and has begun volunteering with local homeless charity, The Huggard Centre.
Mathew firmly believes in putting the customer first. He is committed to delivering innovative technology solutions to suit our customer’s needs and his hands-on approach means he builds strong, long-standing relationships with both customers and suppliers.
Outside of work, Mathew can be found enjoying a glass of red wine in the countryside with his family and little chihuahua, Jasper.
With over 20 years at Glamorgan Telecom, Hayley is the oil that keeps the vibrant sales department running smoothly. She is responsible for ensuring projects are delivered on time, as well as driving new business development across the company.
Friendly and outgoing, she is a firm favourite with customers and is always the life and soul of a GT social!
Kath joined the team in 2014 to assist our sister organisation, Cablestream. Responsible for the billing process, Kath ensures our customers are billed accurately and on time. She also provides essential support, ensuring orders are processed correctly and network faults are resolved efficiently.
Kath has a secret passion for cricket and a not-so-secret love for dogs, she's hoping to get her very-own four-legged friend soon.
With 10 years in the business, Sian provides integral support for our internal Finance Team, assisting with everything from credit control, petty cash and expenses management to maintaining both customer and supplier relationships. Not only is she a valued member of the Finance department, but Sian also keeps our stationary cupboard under lock and key.
Outside of work, Sian is an avid runner. She recently completed the Cardiff Half Marathon and is now beginning to train for her first marathon!
Steve is our resident system support engineer, helping customers up and down the country to configure their systems. With 15 years’ experience and a passion for technology, Steve deals with both software and hardware as well as managing the stock management for the office.
If you’re every feeling peckish, Steve is your man. He’s always fully stocked when it comes to sweet treats and snacks to satisfy your sugar cravings.
Gemma divides her time between the office and travelling to meet and train customers, ensuring their teams are fully up to speed with system operation and software applications to drive their business efficiency. With a wealth of knowledge and experience, Gemma is a guru when it comes to our systems and hardware.
Friendly, approachable and always willing to go the extra mile, Gemma is the ideal customer trainer and a firm favourite with both our customers and suppliers.
Adam is an integral part of our Helpdesk team. He will be your first point of contact when you call our business, offering first line support with everything from systems and hardware to virtual resources.
Adam has a fondness for eye-catching headwear and you’ll rarely catch him without a cup of tea in hand!
Tom is part of our internal Business Development Team, responsible for identifying business opportunities, developing leads and attracting new customers.
Tom has been part of the business since 2015 and is now heading up our ‘Buddy Scheme’ to train and develop new recruits, ensuring they can generate quality leads and manage their sales activities.
Bronwyn joined Glamorgan Telecom in May 2017 to head up our Marketing and Communications. Bronwyn has a broad and unique set of marketing skills, including everything from social media and email marketing, to website and creative copywriting.
Bronwyn has a passion for fashion and is also a keen runner, having completed numerous half marathons.
Chris, our Operations Manager, is one of our newest recruits. Responsible for Project Management, Customer Service, Training, Sales Support and Marketing, he’s joined GT during an exciting time of growth and development.
Chris has a wealth of invaluable experience within the telecoms industry, not only possessing the technical know-how to ensure our solutions remain at cutting-edge of the industry but also a passion for delivering excellence to our customers. Chris believes that a positive culture drives hard work and success; GT couldn’t agree more.
Outside of work, Chris’ passion is theatre, having both written and starred in a variety of productions over the years. He also likes to conduct staff meetings at the local Starbucks, and let’s just say we’re not complaining.
Andy is one of GT’s most senior Business Consultants, with over 15 years’ experience in the communications industry. Passionate about delivering a first-class service, Andy puts our customers at the heart of everything he does.
Not only is he responsible for attracting new business, but his priority it to nurture and build solid relationships with our customers. From the first contact to post sale, Andy prides himself on supporting, advising and carefully guiding customers through the sales process.
Outside of work, Andy is very much a family man. On the weekend you'll find him planning road trips and enjoying downtime with his wife and children.
With a wealth of knowledge and experience gained from 20 years working for one of the UK’s largest insurance providers, Caterina is our resident customer service champion.
She's dedicated to providing a first-class service for our existing customer base, ensuring we add value wherever possible and maintaining their continued satisfaction. Her bright, friendly and personable manner is always a hit!
Caterina is a self-confessed shopaholic and her wardrobe is the envy of the office. As well as shopping she also loves nothing more than spending time with her two young daughters.
Shane is one of the most energetic, highly-motivated members of the team.
He’s got a passion for delivering great service and works hard to meet customer requirements, ensuring he develops cost-effective solutions to meet all their communication needs.
Outside of work, Shane can be found coaching his local Under 16’s football club or, more often than not, enjoying a pink gin and lemonade in his garden.
Having been with the company for almost 14 years, Jaron is one of our most experienced Telesales Executives and an integral part of the Business Development Team.
His abundance of experience means Jaron is a dab hand at establishing new business opportunities, nurturing leads and managing sales activity.
Outside of work, Jaron is a lover of the great outdoors and spends his evenings and weekends taking his pooches for long walks in the beautiful Welsh countryside.