Software & Applications
At Glamorgan Telecom, we pride ourselves on our reputation as the voice and data specialists. That’s why we’ve developed an impressive suite of software and applications that integrate seamlessly with your office telephone system, providing you with the essential tools you need to enhance your business communications.
From call recording and reporting to auto-attendant and much more, our business consultants tailor our communication packages to ensure your new telephone system reaches its full potential, improving your customer service and employee performance in the process.
Call Recording
An essential tool for highlighting potential marketing opportunities & training needs
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Marketing on Hold
The simplest way to reduce abandoned calls & keep your waiting customers satisfied
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Click to Dial
Integrating your office phone & computer, it's a necessity for enhancing customer service
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Mobile Applications
Give your team the freedom & flexibility to work remotely & stay connected
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